Custom Web Application
Portals, dashboards, CRM, booking and inventory systems, built around your exact workflow. We scope it first, then build it in milestones you can approve.
What is covered, and what is not.
Every application is different, so the exact feature list is written into a signed scope. This is what every project includes, and what sits outside it.
Included in the price
Every custom application includes this.
- ✓Requirements analysisA requirements call and a short written scope document so everyone agrees what will be built.
- ✓DesignScreens and flows designed for the people who will use the system.
- ✓Secure backend and databaseA reliable foundation that stores and protects your data.
- ✓Admin dashboardA place for you or your team to manage records, users and settings.
- ✓Role-based accessDifferent people see and do different things, for example admin, staff and customer.
- ✓TestingWe test each milestone before asking for your approval.
- ✓DeploymentWe put the application live on a production server.
- ✓Documentation and handoverWritten documentation and a handover so your team knows how to use it.
Not included
Not part of the package price.
- ✕Anything not in the signed scopeExtra features are quoted as a change request, with price and time agreed before we start.
- ✕Domain, hosting and third-party servicesBilled separately, for example servers, email or SMS services, and payment gateways.
- ✕A fixed maximum price before scopingThe price is confirmed after the requirements call, because it depends on the features you need.
- ✕Ongoing support after handoverDiscussed and quoted separately for your application.
- ✕A mobile app for Android and iPhoneNot part of this package. See Mobile App Development.
- ✕A simple company websiteA Business or Professional website is faster and more affordable.
- Domain name and hosting (we set them up for you)
- Taxes such as GST, and bank or payment fees
- Paid third-party tools or licences, if your site needs any
- Paid advertising
Is a Custom Web Application the right choice?
A good fit if
- You need a system your staff or customers log in to
- You run bookings, orders, inventory, leads or reports in spreadsheets today
- Your process does not fit an off-the-shelf tool
- You want a secure, owned application you can grow over time
Choose a website package instead if
- You mainly need to present your business and receive enquiries
- You do not need logins or stored data
- You need to be live within two weeks
- Your budget is below the starting price
How we scope and build an application.
The timeline depends on the features. You receive a written estimate after the requirements call.
Requirements call
A 30–60 minute call to understand your workflow, users and goals.
Scope and quotation
We list the features, estimate the work and send a written scope with price and timeline.
50% advanceBuild in milestones
We design and build feature by feature. You review each milestone before the next begins.
Payments tied to milestonesTest, launch, handover
Final testing, deployment, documentation and a handover session.
Final payment on deliveryWhat we need from you, and the terms in short.
From you
- A clear description of the problem you want to solve, and who will use the system
- Examples of the spreadsheets, forms or reports you use today
- One decision-maker who approves each milestone
- Timely feedback so milestones are not delayed
How we keep it clear
- A short written scope document lists every feature before any build begins
- Payments are tied to deliverables you can see and approve
- Changes after sign-off are quoted as change requests, so nothing surprises you
Pricing
Our price is based on the features and the work involved. You see the full quotation before you pay anything.
Ownership
You own the final deliverables after full payment. We keep rights to our own reusable tools and components. Where possible, your domain and hosting are registered in your name.
Domain and hosting
Not part of the build price. We show you the actual cost before anything is registered, and where possible it is registered in your name. Billed separately, usually as a yearly renewal.
Questions about Custom Web App.
Have a process that deserves a proper system?
Tell us what you do today and what is not working. We will arrange a requirements call and send a written scope.